At jellyscart, we know that once you’ve found the perfect plush companion, the hardest part is waiting for that package to arrive at your doorstep. We want to ensure that your experience from “click to cuddle” is as seamless and transparent as possible.
1. Fulfillment by Amazon
Please be advised that jellyscart is a participant in the Amazon Services LLC Associates Program. We do not stock, pack, or ship the plush toys featured on our website. Instead, we curate the highest-quality selections and link you directly to Amazon for a secure checkout.
Because your order is placed through Amazon, your items will be fulfilled and shipped by Amazon or authorized third-party sellers on the Amazon marketplace. This means you benefit from one of the most advanced logistics networks in the world.
2. Shipping Speeds and Costs
Shipping rates and delivery estimates are determined by Amazon and are based on the shipping method you choose at checkout.
- Amazon Prime: If the plush toy you select is Prime-eligible, members can enjoy Free Two-Day Shipping, One-Day Shipping, or even Same-Day Delivery in qualifying zip codes.
- Standard Shipping: For non-Prime members, shipping costs are calculated based on the weight of the plushie and the destination. Many items qualify for free shipping on orders over a certain dollar amount.
- Expedited Shipping: If you need a gift in a hurry for a birthday or holiday, expedited options are usually available during the Amazon checkout process.
3. International Shipping
We love our global community of plushie collectors! Many of the products we recommend are eligible for Amazon Global Shipping, which delivers to over 100 countries. Please note that international shipping may incur customs duties, taxes, and longer delivery windows depending on your local regulations.
4. How to Track Your Order
Once you complete your purchase on Amazon, you will receive a confirmation email with a tracking number. To track your new plush friend’s journey:
- Log into your Amazon Account.
- Go to “Returns & Orders.”
- Click on “Track Package” next to your order. You can also opt-in for SMS or app notifications through Amazon to receive real-time updates when your package is out for delivery.
5. Packaging and Care
Plush toys are delicate travelers. Amazon typically ships these items in poly-mailers or cardboard boxes to protect them from dirt and moisture. Some oversized or specialty plushies may arrive vacuum-sealed to save space.
- Note: If your plushie arrives vacuum-sealed, simply open the bag and give it a few good shakes or “massages.” It will usually return to its full, fluffy shape within 24–48 hours.
6. Shipping Issues (Lost or Damaged)
In the rare event that your package is lost in transit or arrives damaged, please contact Amazon Customer Service directly. Because they handle the payment and logistics, they have the tools to issue a replacement or a refund immediately.
7. Contact Us
While we do not control the shipping process, we care about your experience! If a link on our site provides incorrect shipping information or if a product is no longer available for your region, please let us know at acoyer2013@gmail.com. We are here to help you find the best way to bring your next plushie home.